Your Shopify says $84,300.
Your bank says $79,850.

Fees, refunds, chargebacks, reserves — the difference hides in there. We reconcile your Shopify payouts against your bank deposits and your books, line by line, and hand you a report of every discrepancy — explained in plain English.

Find my missing money — $399 How it works
Fixed price · Delivered in 5 business days · No subscriptions, no “book a demo”
Shopify sales vs bank deposits mismatch
WORKS WITH  ·  Shopify Payments  ·  Stripe  ·  PayPal  ·  QuickBooks  ·  Xero  ·  Any bank export

Where the money actually goes

Every Shopify payout is a bundle. Sales go in — but what comes out to your bank went through a grinder of deductions nobody itemizes for you.

FEES

Processing fees you never see itemized

Each payout quietly absorbs transaction fees, currency conversion and adjustments. They’re real money — but they never appear as separate lines in your bank.

REFUNDS & CHARGEBACKS

Revenue that left, reports that didn’t notice

A refund reverses your sale. A chargeback takes the sale and a penalty. If your books don’t catch every one, your “revenue” is fiction.

RESERVES & TIMING

Money held today, deposited whenever

Payout schedules and holds shift money across weeks and months. Your dashboard and your bank statement are describing two different timelines.

How it works

No passwords. No live access to your accounts. No software to install.

1

Secure export

You share read-only CSV exports from Shopify, your payment processor and your bank. Takes you ~15 minutes, we send exact instructions.

2

Line-by-line matching

We match every payout to every bank deposit to every ledger entry in your books — transaction by transaction.

3

Exception report

Every discrepancy found and classified: fees, refunds, chargebacks, reserves, timing differences, errors.

4

30-min walkthrough

We walk you through what we found in plain English and hand your bookkeeper an accountant-ready package.

What you get

Aouqa reconciliation report example
  • Full reconciliation workbook — payout → bank → ledger
  • Every discrepancy listed, with the cause identified
  • Fees, refunds & chargebacks broken down
  • Flagged transactions that need your action
  • Accountant-ready package your bookkeeper will love
  • 30-minute walkthrough call
  • Plain-English summary — no jargon
Michael Reed, founder of Aouqa
Why Aouqa exists

Meet Michael Reed

Founder & Head of Reconciliation

“I started Aouqa because ecommerce owners shouldn’t have to choose between trusting their store dashboard and trusting their bank balance. Before Aouqa, I spent eight years helping ecommerce finance teams untangle payouts, processor fees, refunds and timing differences. Every reconciliation is prepared by a real analyst, and I personally review the final report before it reaches the client.”

One accountable person from first export to final walkthrough.

Clarity owners and bookkeepers can act on

Real explanations, cleaner closes and reports your finance team can use immediately.

SHOPIFY · $4,450 EXPLAINED
We thought $4,450 had simply vanished. The reconciliation mapped it to processing fees, two refunds and a payout that landed in the following month — then gave our bookkeeper a file she could use immediately.
Lauren Kim
Lauren KimFounder · Northline Home
Shopify merchant, Canada
AMAZON · 28 EXCEPTIONS CLASSIFIED
Aouqa worked through 12 settlement cycles and surfaced 28 exceptions we had been carrying forward. For the first time, our marketplace reports and bank deposits told the same story.
Daniel Brooks
Daniel BrooksCOO · Harbor Supply
Marketplace operator, Canada
BOOKKEEPING · MONTH-END READY
The value wasn’t another spreadsheet. It was a clean audit trail from payout to bank to ledger, with every exception already explained before month-end close.
Priya Shah
Priya ShahEcommerce bookkeeper
Ledger Lane, United Kingdom

See the report before you pay

No blind purchases. Get a sample reconciliation report — the exact structure you’ll receive, with anonymized data.

One email with the sample, one follow-up max, no spam.
In a hurry? Open the sample right here →

Simple, fixed pricing

No hourly billing. No subscriptions. You know the price before you start.

Mini Diagnostic

$399 one-time

Find out exactly what’s wrong — fast.

  • One store · one processor · one recent period
  • All main discrepancies found & classified
  • 30-min walkthrough call
  • Delivered in 5 business days
  • Fixed scope — no surprise fees
  • $399 credited toward the full cleanup
Start for $399

Additional channels, processors, currencies or historical periods are quoted separately — you approve the scope before we start.
Zero-risk: if the diagnostic finds no discrepancies and you don’t find the report useful, we refund you in full.

What we don’t do

Honesty up front: Aouqa is a technical reconciliation service, not an accounting firm.

We prepare, clean and reconcile your financial data. Final accounting and tax decisions stay where they belong — with you and your accountant or CPA.

Your data, locked down

We treat your exports the way we’d want our own bank statements treated.

READ-ONLY

Exports, not access

You send CSV files you export yourself. We never receive passwords, logins or live connections to your accounts or money.

PRIVATE

Closed workspace

Your files live in a private, access-controlled workspace visible only to the analyst and reviewer working on your case.

DELETED

Gone when you say so

We delete your data on request after delivery — and we never share or sell it. Ever.

Questions, answered

Do you need access to my Shopify or bank account?

No. You export read-only CSV reports yourself and share the files with us. We never ask for passwords, logins or any live access to your accounts or money.

What if you don’t find any discrepancies?

Then you get something just as valuable: documented proof that your payouts, bank and books actually match — ready to show your accountant, your co-founder or a buyer. In practice, most stores have at least a handful of exceptions.

How fast is it?

The Mini Diagnostic is delivered within 5 business days of receiving your exports. The Seven-Day Cleanup — within 7 days.

Who actually does the work?

A dedicated reconciliation analyst does the matching, and every report is reviewed by a senior reviewer before it reaches you. You get one point of contact throughout.

Is this an accounting or tax service?

No. We do the technical heavy lifting — data cleaning, matching and reconciliation — and produce a package your accountant can act on. We don’t file taxes or issue official statements.

My store isn’t on Shopify Payments — can you still help?

Yes. We work with Stripe, PayPal, Amazon settlements, TikTok Shop, WooCommerce and any bank that can export statements. If you sell on several channels, start with your messiest one.

What if I’m not happy with the report?

If the diagnostic finds no discrepancies and you honestly don’t find the report useful, tell us within 7 days and we’ll refund you in full. We’d rather refund $399 than keep an unhappy client.

Stop guessing where the $4,450 went.

One fixed price. Five business days. Every mismatch found and explained.

Credited toward your full cleanup · No subscriptions